Category Archives: Customer Service

Traditional Design for the 21st Century

Since the day I opened Project Partners Design, I have always relied solely on word of mouth and referrals to get new business. I would much rather have a satisfied client sell their friends on my reputation for quality, service … Continue reading

Posted in Cabinetry, Customer Service, Design, Kitchens | Tagged , , , , , , , , | 1 Comment

You won “Best of Houzz” 2014!

It is always nice to open your email and find a message that makes a nice start to your day. Being a design professional, when I opened my email earlier this week and found this lovely note from Houzz.com, it … Continue reading

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Beauty is Only Skin Deep

How many times have you heard that old adage? While I rarely use these exact words in day-to-day conversation, I often find myself explaining to clients that my goal in any kitchen or bath design project is to not only … Continue reading

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Project Partners Design Awarded ‘Best of Houzz’ for Customer Service

Thank you, all you Houzzers out there! Today I received notice that my company was awarded a ‘Best of Houzz’ award for customer service. I am honored and flattered to be recognized for just doing my job as I believe … Continue reading

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Sometimes My Clients Just Make My Day

Thinking back to my upbringing, I credit my mother for teaching me to treat others as I would want to be treated. She is the one who trained me that ‘what goes around, comes around’, ‘good begets good’ and ‘do … Continue reading

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A Business is Only as Good as its People

Today is an important day for Project Partners Design. It is the ten year anniversary for Alison McLaughlin. Alison was a friend before she became my very first hire. I remember when she and I talked about the possibility. She … Continue reading

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